I have over 10 years experience in contact centre training across numerous industries.
I work with companies to transform the learning experience. Working with the company, I will develop the face to face, virtual and digital learning programmes.
My aim is to get their people trained to an excellent standard. I understand the need to have staff be the best they can be as quickly as possible, and to set a framework for continuous improvement by building self paced learning modules and coaching frameworks.
You need to be a member of the Learning and Skills Group to add comments!