Mark is an idea generator and collaborator who seeks continuous improvement to all his work. he has the ability to build on others ideas and take them on a change journey. A demonstrated achiever with exceptional knowledge of Leadership and Development Programmes from design and delivery through to evaluation. His experience has been gained in both strategic and transactional positions allowing him to develop strong relationships across business related areas.
Mark is a passionate advocate for equality and non-discrimination particularly for LGBT people, having chaired TfL’s LGBT Support Network and increasing their ranking from 59th to 5th in three years, securing them a top ten rating and star performing network. Mark also co-designed the unique LGBT Public Services Leadership Programme which was delivered to TfL, the London Fire Brigade, British Transport Police, London Ambulance Services and other government organisations. Mark’s work in this area was awarded with an MBE in the Queens Birthday Honours 2014. He was also ranked 20th on the Telegraph's Out at Work Top 50 LGBT Executives list 2015.
Mark’s problem solving skills and resilience allow him to work on complex issues and find and deliver innovative solutions. He has good commercial acumen having been a vice chair and trustee for two charities. He has experience of managing training budgets and evaluating tenders for services. Mark highly computer literate with good knowledge of SAP, Microsoft and Apple Packages. He has experience of managing change and influencing directors and senior managers. MBTI Certified Practitioner and experience of running 360 and coaching programmes.
Passionate about the continuous improvement of service and development of others. Currently delivering a Pan TfL Director Development and Senior Manager development programme for 47 Directors and 211 Band 5 Managers. MBTI Profile is ENFP. Insights - Directing Motivator (Accommodating).
Size of organisation (employees)
Areas of professional interest
Blended learning, Content authoring and design, Human capital and talent management, Instructor-led training, Knowledge management, Gaming and simulations for learning, Learning management systems and methods, Measurement methods and technologies, Mobile learning, Organisational learning, Skills assessment and competency mapping, Virtual classrooms, Workflow and process-embedded learning, My personal professional development, Social Media and learning
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