Case Study: Retail Industry – Custom eLearning Solution on Process and Procedure Training for a Discount Store

Leading global discount store chain helped their workforce understand and adopt specific processes and procedures through online learning programs.
Highlights

Developed eLearning programs for all major work areas such as Store Procedures, Machine Management, Driving Practices, etc.
Learning content simplified to address different capability workforce such as drivers, mid-level store workers, assistant store managers and technicians.
Course features – Learning Avatars, Contextual Interactions, interactive content design but without Narrations.

Requirement Profile

Discount store involves uniform operational processes performed by very large members of a retail store team. It is an everyday challenge for all the workers to execute their tasks adhering with stipulated procedures and in perfect coordination with other teams. This makes imperative for each worker to understand their role-based work processes.

Read More: eLearning Solution Case Study on Discount Store Retail Training

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