• Nov 29, 2018 from 10:00am to 11:00am
  • Location: Online
  • Latest Activity: Aug 31, 2021

Chatbots for learning: Emotion, engagement, and soft-skills training

Nick Eastham, Consultant and Elly Davies, Senior Learning Designer, Brightwave

8027707897?profile=original As messaging supersedes social, chat interfaces and bots are cementing themselves as vital communication channels. Can we harness this power for learning?

L&D is at the exploratory stage of this disruptive technology, discovering how chatbots can deliver more natural and effective learning experiences.

Brightwave recently trialed a training bot to help Samaritans' volunteers respond to people via messaging. This iterative collaboration revealed important insights and challenges we can now share with the LSG.

Join Brightwave's Learning Technologies Consultant Nick Eastham and Senior Learning Designer Elly Davies to discover all the learnings from the process, including:

  • How chat interfaces impact learner experience
  • How they complement blended learning programs
  • How bots can deliver emotional learning experiences
  • Thinking differently about bot development
  • How bots can add value to learning right now.

Elly is a an E-learning professional with over 10 years' experience designing and creating digital media. Elly is an effective and innovative designer with excellent attention to detail, adept at creating solutions in a range of styles on a variety of topics. Core skills include:

  • Designing highly creative approaches from inception through to delivery
  • Excellent communication, needs analysis and capability building skills

Extensive technical expertise and skilled designing everything from system simulations and tutorials, through to games and interactive scenarios for multiple platforms and devices

Nick has 20 years' experience in e-learning. Starting as an Authorware Developer building courses to support Control Engineering degree courses, Nick moved on to developing multimedia training courses in HTML, JavaScript and Flash. He has managed teams of developers working with tools such as Flash, Articulate, Captivate and Lectora. He also provides consultancy and capability support to clients in the use of generic authoring tools.

E-mail me when people leave their comments –

You need to be a member of learningandskillsgroup to add comments!

Join learningandskillsgroup

Making personalized, collaborative learning a reality 
Joel Hellermark, CEO & Founder, Sana Labs 
 
Collaboration and personalisation are two trends that dominate contemporary thinking about workplace learning. 
 
Collaborative learning involves synchronous, interactive live sessions with groups of learners, and is powered by social dynamics and community. 
 
Personalization focuses on self-paced instruction that responds to the unique needs of every learner, and is powered and scaled by AI. 
 
Is it possible to combine these two? According to Joel it is. In this session, he will explore what it means to combine these two approaches in entirely new ways—using social dynamics to increase engagement while responding to each learner’s needs to improve learning outcomes. Join us to explore the exciting possibilities of personalized, collaborative learning.
 
Registration link to come