Could anyone provide examples of in-house training support. By this I mean the use of SME's - who may not necessarily by skilled in training - from within your own Finance, H&S, Project/PLanning or Legal teams to support the formal training on these subjects. The reason I ask is that I have only 1 very highly skilled Employment Law trainer which places me at risk should the person be unavailable. Although I do have access to Employment law specialists I have concerns that this might impact on the overall quality of the training. Offering Train the Trainer to a finance SME may be an option but clearly won't be the 'day job'. Jim Sitch Development Manager London Underground

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Hi Jim

I commissioned training for over 3 years within the local authority and have worked with SME's internally and externally in that time. Firstly I want to ask you if your highly skilled employment law trainer is working for London Underground or externally.

The reason I ask this is if they are external then this does place you at some risk, however if you are to bring in someone externally I would recommend speaking with other organisations who have worked with the individual/company and request information on their ability/attitude to deliver training/content knowledge etc to ensure you continue receiving high quality training. If they are internal and this is your only resource I would suggest two things:
1) Discussing a potential backup trainer with the skilled employment law SME trainer. This would be someone who works in the same department and can deliver training and has the understanding of the content;
2) Sourcing an external supplier who can support you with your needs and involving your internal SME to ensure quality and consistency.

I tend to approach managers or senior staff of which have the knowledge and ability to deliver information or training sessions to the staff on a particular subject, which supported the training programme that I was responsible to deliver. As I was not the SME I did rely on these resources (both internal and external) to support this need.

I hope this has helped and please let me know if you have any further questions.

All the best

Trent Rosen



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