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Comment by Carol Woolley on June 29, 2011 at 9:21

Here in Worcestershire we are trying to put together a Service Level agreement for training and development, and in particular for e-learning that we can use with schools, and specifically with new Academies. Has anyone had any experience of writing SLA's or examples they would be willing to share with me so that I dont have to reinvent the wheel?

Comment by Rhiannon Clarke on September 23, 2010 at 13:56

I am looking into different providers of learning portals and Learning Management Systems. We currently do not have an intranet or offer any e-learning so I am looking for a learning portal that will enable us to offer e-learning and have the ability to manage the booking and admin associated with classroom sessions. I'm looking at some of the larger well known providers but would welcome and recommendations too. Thanks

Comment by Damian Farrell on March 20, 2010 at 7:42

Could anyone let me know the difference between Adobe Captivate and Presenter? It looks as if the do similar things and both use flash. Has anyone used both of these before? Any info would be helpful - thanks

Comment by Mike Collins on March 11, 2010 at 23:04

I've been thinking a lot about what networks can offer after reading this blog post by Mark Sylvester. Not sure I use my networks as well as I could. Do you?

Using your network to find answers

Comment by Stephanie Dedhar on July 29, 2009 at 9:57

In the interest of sharing tips and ideas, I thought I'd post a link to my top ten instructional design tips - I'd be really interested to know how these align to what other people think and do relating to ID...

Comment by Mike Collins on June 19, 2009 at 14:46

Great article - I wonder if any Americans have had a similar experience in a black cab

Comment by Stephanie Dedhar on June 19, 2009 at 11:09

Picking up on Rick's comment that these are exciting times for learning professionals, this blog has a similar message - rather than resigning ourselves to the fact that times are tough, we need to rise to the challenge and take the opportunity to shine.

Comment by Nigel Harrison on May 12, 2009 at 11:45

I must declare an interest here because I make a living helping my clients re-invent their L&D departments. The big things that have helped them recently are; training their consultants who engage with the business to quantify performance gaps, showing how L&D solutions are part of joint solutions to close performance gaps, using this information to prioritise L&D projects, dropping any L&D project that do not have a defined business value. Using this approach three of my clients significantl reduced their project lists (by 40%) and maintained their L&D staffing. The recession can be a good time to build the credibilty of L&D and stop clients from Knee Jerk training solutions becuse we can say "Yes and we need a business case in order to prioriise any investment in L&D". Thus giving your L&D consultnst permission to ask questions about and quantify the real problems behind the request for training. Contact me if you want to know more. I did a paper on this at the conference and have a free paperback I could send you.

Comment by Simon on April 29, 2009 at 14:42

Useful article Charles - thanks for sharing.

Comment by Gordon Jones on April 29, 2009 at 14:07

Following on from one or two detailed comments.

Competencies - we have redently introduced a regulators competency framework. Regulators self assess against a series of skills and knowledge competencies, identifying possible development needs (and were they excell and could help others). We encourage managers to also complete the competencies for their staff. The two then compare notes and agree any development objectives and activities. This leads on to another point mentioned. As part of this process we have created a database that (i) describes the different methods available to meet development needs (trying to move away from the knee jerk ' training course' solution) and (ii) collates the most useful material in one place e.g. publications, presentations, websites, DVDs, training courses, etc.

We are also trying to improve our post activity evaluation - getting back to the member of staff to ensure they have put their learning in to practice, to identify what benefit there has been to them and the business and to identify how we could improve the activity undertaken.

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