Share 'Digital transformation: GTR's award winning journey to better customer service using eLearning and games, Dante Frederick, Govia Thameslink Railway'
Digital transformation GTR's award winning journey to better customer service using eLearning and games
Dante Frederick, GTR
Govia Thameslink Railway is the UK’s biggest rail franchise, delivering the UK railway’s largest transformation programme ever. GTR and Kallidus worked in partnership to deliver One Step Ahead, a £2 million customer service training initiative, supporting the mo…
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