A background in retail customer care and sales I have been a trainer (CIPD qualified) for nearly 10 years.
Areas of professional interest
Blended learning, Content authoring and design, Instructor-led training, Knowledge management, Gaming and simulations for learning, Learning management systems and methods, Mobile learning, Organisational learning, Skills assessment and competency mapping, Virtual classrooms, Workflow and process-embedded learning, My personal professional development, Social Media and learning
Banking finance or insurance
You need to be a member of the Learning and Skills Group to add comments!