Christina Johnston
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Profile Information

Job role
Delivery Trainer
Organisation
RBS Insurance
About me:
I have been a trainer with RBS Insurance for 3 years, and an employee of RBS Insurance for 9.5 years. I deliver training for Motor Insurance sales & service, motor claims, customer relations and a variety of soft skills training. I deliver training to new employees and existing employees up to manager level. I have completed my Cerificate in Training Practice and I am an associate member of CIPD. I am currently awaiting to be accredited as an insurance trainer by CII.
Size of organisation (employees)
>5000
Areas of professional interest
Blended learning, Content authoring and design, Human capital and talent management, Instructor-led training, Knowledge management, Learning management systems and methods, Measurement methods and technologies, Organisational learning, Performance support technologies and methods, Skills assessment and competency mapping, Virtual classrooms, My personal professional development, Social Media and learning
Sector
Banking finance or insurance

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