Neil Marsh
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Neil Marsh is attending Donald H Taylor's event
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Digital transformation: GTR's award winning journey to better customer service using eLearning and games, Dante Frederick, Govia Thameslink Railway at Online

May 7, 2020 from 12pm to 1pm
Digital transformation GTR's award winning journey to better customer service using eLearning and gamesDante Frederick, GTRGovia Thameslink Railway is the UK’s biggest rail franchise, delivering the UK railway’s largest transformation programme ever. GTR and Kallidus worked in partnership to deliver One Step Ahead, a £2 million customer service training initiative, supporting the…See More
May 4
Neil Marsh is attending Donald H Taylor's event
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Simple steps to digitise face-to-face training and fast, Danielle Hamilton, Thrive at Online

May 7, 2020 from 10am to 11am
Simple steps to digitise face-to-face training and fastDanielle Hamilton, Chief Customer and Product Officer, ThriveWith face-to-face training no longer possible, are you having to convert your learning and deliver it online? Get started with these simple steps to digitise your classroom training with little to no budget, time or resource.  Hosted by Danielle Hamilton, Chief Customer and…See More
May 4

Profile Information

Job role
Field Sales Trainer
Organisation
Mortgage Matters Direct
About me:
Have been training Mortgage Advisors for 4.5 years. Whole of Market intermediary
Size of organisation (employees)
20 - 100
Areas of professional interest
Content authoring and design, Instructor-led training, Gaming and simulations for learning, Learning management systems and methods, Measurement methods and technologies, Performance support technologies and methods, Virtual classrooms
Sector
Banking finance or insurance

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