Writing for instruction differs from other kinds of writing because we must write to make it easier to learn, remember, and apply. But a lot of instructional content makes these outcomes harder! Content that overloads memory. Writing that makes it hard to find or understand needed information.
The good news is that research offers easy-to-apply instructional, writing, usability, and information design principles that show us how to write for clarity, comprehension, and use.
In this session, participants will apply research-driven and actionable tactics that help us:
See below for a PDF of the presentation and the raw text chat (needs Chrome, or other non-IE browser).