The arrival of COVID-19 has changed how we work. It’s going to change how we learn at work, too. From a reliance on face-to-face activities, suddenly workplace L&D departments are being asked to shift activities online, usually with little to no planning, and no extra budget.

Join Learning and Skills Group chair, Don Taylor, as he shares a framework for thinking about moving online, rounds up free resources, and facilitates discussion from people who have actually done it.

If you have experience of this, please come along so that we can capture and share your experiences more widely.

 If you can’t make the webinar live, don’t worry. We’ll put the recording, the slides, the chat and a list of resources online as soon as possible afterwards.

  • What’s possible with online learning
  • Where to start
  • When caution pays, and when it doesn’t
  • Free resources to help you make the shift
  • Key mistakes to avoid

Donald H Taylor
Donald H Taylor is a veteran of the learning, skills and human capital industries, who started his career coding PDP-11s and then training in the 1980s. He has experience at every level from design and delivery to chairman of the board and has been chairman of the Learning and Performance Institute since 2010.

He is an influential writer and speaker in the fields of the professional development of L&D and of technology-supported learning. He was the 2007 recipient of the Colin Corder award for services to training and has chaired the Learning Technologies Conference since 2000. He also chairs the Learning and Skills Group, hosting its bi-weekly webinar programme, and edits Inside Learning Technologies Magazine. He is a graduate of Oxford University and in 2016 was awarded an honorary doctorate by Middlesex University in recognition of his work developing the L&D profession.

We apologise to anyone who tried to join the live webinar, we reached the maximum participants which has never happened before.  Please enjoy the recording below. 

Click for the recording of this webinar

See below for a PDF of the presentation and the raw text chat (needs Chrome, or other non-IE browser).

For a free copy of Donald's book 46-page e-book Webinar Master, in PDF format, go here:

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I watched the playback.  A great session.  practical, inspirational, relevant.

Hello Chris,

Thank you for the positive feedback. Don was thrilled to receive it.  We are looking at expanding our webinars to do more so watch this space.  

Thanks again. 


Mandy Garnett for Donald Taylor 

Hi Donald, i really enjoyed this session and have ben putting some of the key points in to practice.

1. Creation of a training plan for trainees - this has really helped the trainees know what to do at each given moment, where to find information, what specifically to read or watch, and what support is on offer. The plan is within a SharePoint Site that has the plan upfront and then links out to the course content.

2. Content is generally in an offline format - the creation of videos, written material, exercise booklet, user guide etc is where we have started. We have run small online demonstrations but kept them to minimum.

3. Online support / validation - we have made available trainers who can be contacted at points during the learning to provide support to the trainees. We then use a screen share facility, chat, Wikis etc.

I would say at this stage we are learning lots about how to take what we did have as a face to face course to an online one. I totally agree with your comments about don't get lost in lots of new software stick to what you know e.g. PowerPoint to create videos, Word to create booklets / exercises. It can feel like going back to the beginning of a course when creating content as in a way you don't have any and you have to make it all, so give yourself time. Focus on small goals on the creation side but work to a plan otherwise you'll want to gold plate it when that isn't important the first time round.

We are employing a support model though of 1 trainer to know more than 3 trainees for this online model. Much of the time the trainer could be considered waiting to provide support but its mixing the tasks that they could be doing that needs considering.

Hope this helps.



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