I'm looking into developing a community of practice to support clients of an organisation in using their software. When I started thinking about communities that work, this one sprang to mind. Of all the communities I've joined, this one is the most vibrant and the one I keep coming back to. So I'd like to pose a couple of questions to you:

  • What (or who) makes this community work so well?
  • If you were going to set up a community would you use ning or another system?

By the way, I'm not a mole for Learning & Skills, but a genuine satisfied customer!

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