About

Location

Manchester


Birthday:

September 21


Job role

Training and Communications Manager


Organisation

Project SWiTch


About me:

Currently working in the SWiTch Programme Office, a collaborative HRMS project across 3 Councils in the North West.


Size of organisation (employees)

1000 - 5000


Areas of professional interest

Blended learning, Human capital and talent management, Instructor-led training, Knowledge management, Learning management systems and methods, Measurement methods and technologies, Organisational learning, Performance support technologies and methods, Skills assessment and competency mapping, Virtual classrooms, Workflow and process-embedded learning, My personal professional development, Social Media and learning


Sector

Local government


Soulla Pitrakkou replied to Soulla Pitrakkou's discussion Self Service - Do you have any lessons learnt and experiences to share? in Central & Local Government (UK)
"Thanks for your replies and advice.
 
Do you know of any case studies in Local Government that I can tap into? In particularly, ones that went through a phased approach to rollout.
 
 "
Feb 4, 2011
Jonathan Kettleborough replied to Soulla Pitrakkou's discussion Self Service - Do you have any lessons learnt and experiences to share? in Central & Local Government (UK)
"One of the key things to deal with are the issues surrounding the “What’s in it for me?” feelings.  Whenever processes are transferred from central to personal ownership there can be two conflicting thoughts.  One is very much about the personal…"
Feb 2, 2011
Denise Hudson Lawson replied to Soulla Pitrakkou's discussion Self Service - Do you have any lessons learnt and experiences to share? in Central & Local Government (UK)
"In my experience communication is king.  Drip feed notifications, poster campaign, floorwalkers, briefings, Factsheets, job-aids, webinars, podcasts, e-bytes etc.  I have also used User Stories and scenarios on the Intranet works as well.  People…"
Feb 2, 2011
Soulla Pitrakkou posted a discussion in Central & Local Government (UK)
Looking for a bit of advice from our LSG members in Local Government and beyond.  I am part of a Programme Office that is implementing a new HRMS system across 3 Local Authorities. As part of this, we are looking to introduce a self service element…
Feb 2, 2011
Soulla Pitrakkou left a comment for Karyn Romeis
"Check you doing a masters... Go for it honey. Good luck for D-Dday."
Sep 29, 2009
Soulla Pitrakkou left a comment for lynn wernham
"All is good in sunny stockport. Lots of stuff going on. About to embark on e-learning (finally!) and working on a systems thinking (transformation) intervention on our L&D service which is proving to be a real eye opener. Other than that business as…"
Sep 29, 2009
Soulla Pitrakkou left a comment for lynn wernham
"Hi Lynn. Been a while."
Sep 28, 2009
Soulla Pitrakkou left a comment for Karyn Romeis
"All good things come to those who wait... ;)"
Sep 28, 2009