Business transformation through mobile learning
Mike Booth, Learning Technologies Manager, Vodafone
Since implementing the Fuse mobile platform Vodafone have transformed their approach to learning, communication and performance support across their retail estate. It’s resulted in a phenomenal improvement to operational efficiency and the bottom line. They needed something that didn’t feel like a corporate system, but more like a consumer app their predominantly Gen Y retail staff would be used to. Vodafone’s dream scenario was to blur the boundaries between work and pleasure!
Join Mike Booth on this webinar to see how they’re getting on and the business challenges they’ve been able to address:
- How to create a community based learning infrastructure (rather than hierarchical)
- Delivering blended, structured learning programmes through smartphones
- Removing the isolated nature of stores through social learning and collaboration
- Performance support with ‘just in time’ bite size learning
- Observational assessment and coaching to drive performance improvement
Mike Booth
Mike has over 15 years’ experience working in learning technology roles within the corporate environment. Not one to get seduced by the latest technology fad or vendor gimmick, he’s a pragmatist focussed on delivering tangible business results and operational efficiency through the use of technology. He’s successfully delivered many platforms, tools and programmes, but considers the latest initiative he’s been working on at Vodafone the most exciting yet. It’s transforming the way learning is approached within a retail environment through the use of mobile technology and leaving traditional methods behind.
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