Demonstrating the value of L&D

Event Details

Demonstrating the value of L&D

Time: September 18, 2014 from 10am to 11am
Location: Online
Event Type: webinar
Organized By: LSG
Latest Activity: Sep 18, 2014

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Event Description

Demonstrating the value of L&D

Sharon Mbow, Programme Director, Reed Learning


L&D professionals are frequently asked to produce the Return on Investment (ROI) of their work – but what seems like a clear request is nothing of the sort. What do people really want when they ask for this? Are they even sure? Sharon Mbow believes it’s time for L&D to take the lead on demonstrating the value of learning but not necessarily by engaging in drawn-out, details ROI studies and evaluations. There are other, faster, methods equally acceptable to business leaders and managers. In this webinar Sharon will explore using a combination of existing business metrics and relationships with others at work to demonstrate the value of learning.

  • What ROI really means and the difference between evaluation and value
  • Singling out the training effect – is it ever really possible?
  • Using your relationships as part of understanding value
  • How to find the metrics to report on
  • What to report – and how to report i


Sharon Mbow


Sharon is a Programme Director responsible for creating innovative, large- scale learning solutions, which are impactful and emotionally engaging. Whether it’s hundreds of small changes through pro-active individuals or one key behavioural shift, her role is to help make that happen. Sharon is a member of the CIPD and an NLP Practitioner. You will find her very consultative with the ability to challenge, when appropriate, and get beneath an issue to uncover what really might be going on.


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