Exploding the myth of ‘one best way’ – using playlists for personalisation and performance
Alastair Maclean &Toby Harris, head of design and development, and platform product manager
Employees, driven by their expectations as consumers, now demand digital engagement from their organisations. But many organisations cripple learning and collaboration by designing their workspaces and digital platforms around Taylorist principles which no longer apply. In particular, they foster the destructive myth of ‘one best way’. This approach treats people as a passive mass to be monitored and controlled instead of an organisation’s greatest natural resource. No wonder it’s harder than ever to retain high performers! The session will look at how we can strategically deploy technology like learning playlists and reporting APIs to fix what is broken with our learning and performance infrastructure and create the insight which allows organisations to survive in uncertain times. The session will tackle:
- Why we need to personalise absolutely everything and how playlists help us to do it
- Reversing the trainer / trainee relationship: seeing the learner as the producer of organisational insight
- The coming transition from SCORM completion to goal completion and what it means
- The myths and realities of ‘gamification’ in the context of employee engagement
- Examples of how a bespoke approach to content, platform and consultancy has delivered return on investmen
Alastair Maclean &Toby Harris
Alastair Maclean – Head of design and development Alastair is a multi-disciplinary senior designer and developer with many years of industry experience. Since joining Saffron in 2007, he’s led the design and delivery of dozens of successful elearning projects, learning platforms, websites and desktop applications for a variety of audiences. Alastair combines his talents for graphics, instructional design and software development to create award-winning solutions. He’s worked with organisations including BT, Microsoft, the UK Government and Telefónica.
Toby Harris – Creative lead and platform product manager First joining Saffron in 2010, clients value the insights Toby brings to organisations and the elearning community by developing new thinking about how people development can improve business performance and deliver a return. He has extensive experience with bespoke consultancy projects and learning management system implementations. He explains to Saffron’s clients not just what is required to get learning technologies right - but what usually goes wrong and how to avoid it.
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