Learning self-service - a beginner's guide
Mark Tew, Business Manager, V1 Limited
Learning and development is no longer about pushing out a schedule of courses. Increasingly it’s about capturing and sharing knowledge across an organisation, allowing employees to pull down what they need, when they need it. Join Mark Tew on this webinar as he explores the key challenges faced by organisations adopting a self-service approach to learning and examines the value of this approach, including mobile delivery. The webinar will draw on case studies to illustrate:
- The principles of learning and training self-service
- Impact measures, including productivity gains and improvements in customer service
- Improving learning take-up
- Understanding and reporting on learner activity
- Using self-service for demand-led training and development plannin
Mark Tew
Mark is Business Manager, Learning & Training Management, at V1 Limited, an Advanced Computer Software Group company. V1 is a global provider of business automation software that enables both public and private sector organisations to streamline their business processes. As well as Learning & Training Management solutions V1 also provides Document Management and Professional Services Automation software. Mark works with all new business clients to ensure their requirements are met and their solutions are delivered on time and on budget. He has many years of experience working in the UK’s Learning & Development market, providing technology solutions to some of the country’s largest private companies and public organisations.
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