Making a success of performance support

Event Details

Making a success of performance support

Time: March 21, 2013 from 12pm to 1pm
Location: Online
Event Type: webinar
Organized By: LSG
Latest Activity: Mar 21, 2013

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Event Description

Making a success of performance support

Bob Mosher, Chief Learning Evangelist, Ontuitive

Organizations increasingly recognise the value of performance support, but beyond the theory and the methodology, where are the examples of it in use? Join Bob Mosher, Chief Learning Evangelist with Ontuitive, as he walks us through a series of organizations that are putting performance support into action. See first-hand examples of the different ways organizations are supporting performance, and the resulting impact.

This webinar will help you visualize implementing performance support in your organization, moving from a theoretical understanding to a solid grasp of how to make it work for you.


  • Better understand the current state of Strategic PS
  • Show the 5 stages of the Performance Support (PS) Spectrum
  • Understand the design principles that help to create effective PS
  • Discuss the technical specifications of today’s PS authoring software

Bob Mosher

In November of 2006 Bob Mosher joined Ontuitive as the organization’s Chief Learning Evangelist.

Bob has been an active and influential leader in the learning and training industry for more than 25 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Bob joined Ontuitive from Microsoft, where he was Director of Learning Strategy and Evangelism, a global business at Microsoft Corporation featuring innovative learning products that help individuals and organizations learn more and go further using Microsoft technologies. There Bob helped guide and communicate the direction of Microsoft Learning’s products, both externally to their customers, and internally throughout Microsoft. Prior to Microsoft, Bob was the Executive Director of Education for Element K where he helped direct and influence its learning model and product.

He has acted as an influential voice in the IT training industry through presenting at conferences and actively being involved in industry associations such as ISPI, ASTD, the Masie Consortium, and the eLearning Guild.

Bob has received two lifetime achievement awards in the Training industry. In 1997, he received the ITTA's Eddy Award for Excellence, awarded to individuals who exemplify excellence in the IT education industry. Most recently, he received the Institute for IT Training’s 2006 Colin Conder Award, which recognizes those who have made a significant and lasting contribution to the IT training industry.

He is the co-author of two books: Training for Results and Innovative Performance Support: Tools and Strategies for Learning in the Workflow. Bob also spent five years as a teacher in New York's public schools, and has a Master's degree in computer education from Nazareth University in Rochester, NY.

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Comment by Catherine Rawcliffe on March 21, 2013 at 13:29

Really great webinar - lot to think about from both Bob and the other attendees

Comment by James Booth on March 21, 2013 at 13:27

Great presentation and live demo by Bob Mosher today, and lot's of very informative comments from fellow audience members, well worth the time!

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